Our specialist support services

We reached more people than ever before with our services last year. We were here for them:

Over the phone and by email

Over the phone and by email

Our specialist Support Line was a lifeline to 1,054 people, providing the support and information they needed. This nurse led service was acknowledged by the Helplines Partnership when they awarded us the Helplines Standard accreditation, a nationally recognised mark of quality.


Face-to-face

Face-to-face

Our three Community Coordinators met over 500 people with pancreatic cancer, families and members of the public at our information stands in clinics and hospitals across three regional areas.

We also ran eight Living with Pancreatic Cancer Support Days in regions across the UK, including: the East Midlands, South East, East Anglia, Yorkshire & Humberside, West Midlands and Northern Ireland. These days provide people with pancreatic cancer and their loved ones the chance to hear about the support that’s on offer, what to expect when living with pancreatic cancer, and the opportunity to meet others going through a similar experience.


In print and online

In print and online

Our publications and online health information were used widely last year proving a real need for clear information on pancreatic cancer.

Nearly 30,000 publications were also distributed to health professionals and individuals or downloaded from our website.

We also extended the range of information we offer by publishing a new booklet on Pain and pancreatic cancer. And we developed our online Clinical Trial Finder – the first database specifically for pancreatic cancer trials in the UK.

We were re-accredited by the Information Standard for the fourth year in a row. And we won a number of awards, including Plain English Awards for our clear, easy-to-understand information.